1) Who is collecting the data?
Spavens. We are located at 5 King Street, Mold, Flintshire, CH7 1LA.
Tel Number: 01352 752695
2) The personal data we collect and why we collect it
With your consent, we will collect information from people that enquire about our services as follows:
- Name/Address/Phone Number/Email Address(es)
- Whether you would like to hear more about ourbusiness
We require this information in order to simply contact you and provide an understanding of your demands and needs. We do not collect or retain any sensitive information.
Links to other websites
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Spavens uses Google Analytics to track the performance of its website. This collects non-personalised data.
3) Will the data be shared with any other third parties?
We will not share your information with and third parties.
4) How long we retain your data
We keep contact forms and enquiries/registrations on the website for 6 months.
5) What rights you have over your data
At any time, you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
6) How we keep your data safe.
We promise to keep your data safe and secure. Website data is safeguarded to European data protection standards with secured hosting. We have a member of staff trained in data protection. In the event of a breach of data is discovered, we will notify the ICO within 72 hours and the individuals where relevant.
7) How to make a complaint or find out more?